• Switch on the alarm signaling and place the panic stop sign;
• Call up the traffic police officials to the accident place;
• Do not change the vehicles’ position on the road until the  traffic police officials’ arrival;
• Take all available emergency measures necessary for the victims;
• If a camera is available, make some photos of the accident place, reciprocal position of the vehicles and damage caused to the accident participants’ vehicles.
• Record the information of the accident witnesses and other participants (vehicles make and registration number, drivers names, addresses, phones) and availability of any contracts of insurance;
• Take all possible measures to minimize the loss amount;
• Promptly (after 24 hours at the latest) call up to the insurance company +38(044)496-52-51 and inform about the accident; and after that submit a written statement to the Insurer of this insurance event during 3 business days at the latest.

The statement of insurance event may be submitted:

• via e-mail:  losses@prosper.com.ua;
• via fax +38(044)581-55-81, +38(044) 581-68-44;
• via mail (cable) to: 1, Funze St., Kyiv, Ukraine;
• Personally or through you agent to the Conpany’s headquarters: 1, Funze St., Kyiv, the 2nd floor (Loss Settlement Department)

Documents required for decision on the insurance indemnification under the contracts of vehicles voluntary insurance:

• Statement of Insurant of Insurance Event;
• Contract of Insurance in original (copy)

Copies of the documents:

• Driving license
• Certificate of vehicle registration
• Speeding ticket
• Local passport of Insurant (in the case of individual)
• Insurant’s Individual Taxpayer Number (in the case of individual)
• Certificate of State Registration (in the case of legal entity);
• Waybill (in the case of legal entity);

Documents:

• Certificate of the accident registration issued by competent authorities;
• Certificate of the accident reasons and circumstances, issued by Internal Affairs bodies or by other competent authorities;
• Standard certificate of the accident circumstances;
• In the case of the criminal proceedings – a copy of Enactment of commencement of prosecution or Enactment of refusal to initiate criminal proceedings (as the case may be)
• Certificate issued by the competent fire, meteorology or seismic service;
• Evidences of physical damage, as provided by Contract of insurance;

Other documents required for confirmation of the insurance event reasons and circumstances, the extent of losses and legitimacy of the claims submitted against the Insurant’s written demand